Family and carer support services - metropolitan Melbourne

Mind Australia provides counselling and peer support, respite and support groups for people caring for someone with mental health and wellbeing concerns. Family and carers are supported by dedicated Community Mental Health Practitioners, some of whom are peer workers who use their lived experience of being a mental health carer.   

About Mind’s family and carer support services 

Caring for someone with mental health and wellbeing concerns can be stressful, and sometimes you need support yourself. 

Mind Australia offers a range of supports, including counselling and peer support, respite breaks away, recreation days, carer education, an online forum and support groups. These supports are available across south-west, north-west and Bayside metropolitan Melbourne areas. 

If you call our Carer Helpline on 1300 554 660, we can help you identify which service will best suit your needs. Please note that not all options are available across all Mind services sites.  

A carer support worker will help identify the most appropriate options for providing respite and support to family members, friends and other carers. 

Eighty-four per cent of family members and carers who accessed Mind services agreed that they could make better decisions after receiving support. Seventy-seven per cent of participants said that they had an increased ability to cope.   

Who are family and carer support services for?  

This service is for: 

• People who are caring for someone with mental health and wellbeing concerns 
• People who live in south-west, north-west and Bayside metropolitan Melbourne.   

How do I register my interest for Mind’s family and carer support services?  

Mind Australia’s family and carer support services can be accessed by calling 1300 554 660 or visiting Contact us – Mind Australia  

Why choose Mind for family and carer support services? 

Mind Australia supports people experiencing mental health and wellbeing concerns to find help, hope and purpose in their lives. 

We have been providing mental health and wellbeing support to people, and their families, friends and carers, for more than 45 years. We understand that every individual’s journey to a life of meaning and purpose is unique, which is why our services are flexible and offer genuine choice and control. 

Some of our family and carer support staff have their own experience caring for someone with mental ill-health. We are a leading employer of people with lived experience, recognising their unique ability to connect with participants.