Gill Callister PSM​, Chief Executive Officer

Gill Callister PSM​, Chief Executive Officer

Gill Callister

Gill has dedicated her career to improving public policy and service delivery, particularly for vulnerable people in the community, and was recognised with a Public Service Medal in 2019.

Most recently an Associate Dean and Vice President at the Australia and New Zealand School of Government (ANZSOG) in 2019-20, prior to this Gill served as Secretary of two Victorian Government Departments over almost 10 years from 2009 to the end of 2018 – The Department of Human Services and The Department of Education and Training.

This followed a range of senior roles in the Victorian Public Service and a ten-year stint in the community sector working with children, young people and families.

Gill holds an adjunct professor role at Monash University and her leadership in public policy was recognised in 2013 when she received a Sir James Wolfensohn Public Service Scholarship to attend Harvard University’s Kennedy School of Government. In October 2014, Gill was awarded the IPAA National Fellowship award and a Monash University Fellowship and in 2017 Gill was named as one of the top 50 women in the Victorian public service.

Jeff Kagan, Chief Financial Officer and Executive Director Business Services

Jeff Kagan, Chief Financial Officer and Executive Director Business Services

Jeff KaganBachelor of Economics (Monash), CA ANZ, Grad Dip Applied Finance and Investment FINSIA

Jeff has been a part of services industries for over 20 years and held a number of CEO and Executive roles.

Jeff is experienced in leading strategic and operational change, driving business growth, process improvement and operational efficiency.  As a leader, Jeff consistently delivers results, takes ownership and is relentless in identifying opportunities to improve performance and cash flow, ensuring enhanced customer value.  He is a recognised change agent who successfully manages himself and others through change.

Jeff holds a Bachelor of Economics and is a Chartered Accountant having developed his career at blue chip organisations ANZ, General Electric and KPMG before embarking upon the provision of Executive Services to SMEs and ‘for purpose’ organisations in philanthropy, education, disability and aged care.

Nicola Ballenden, Executive Director Research, Advocacy & Policy Development

Nicola Ballenden, Executive Director Research, Advocacy & Policy Development

NicolaNicola has held senior leadership roles across the not for profit sector, providing research, policy, service development and strategic communications expertise in health, welfare and homelessness organisations including the Australasian College for Emergency Medicine, the Brotherhood of St Laurence and Launch Housing.

Earlier in her career, Nicola spent time in policy roles with the Commonwealth Government and the Australian Consumers Association (CHOICE). She is passionate about using research and evidence to measure impact, build better mental health services and to influence the policy process.

Denise Cumming, Executive Director Queensland, South Australia, Western Australia Operations

Denise Cumming, Executive Director Queensland, South Australia, Western Australia Operations

Denise CummingDenise has over 20 years’ experience working within the mental health and complex needs sector in non-government, government and private services both in the UK and Australia. This experience, supported by her qualifications in social work, human rights and social justice continue to serve as the primary motivation and justification for her continued commitment to the human services sector.  

Denise has held leadership roles in both government and non-government sectors and has a strong reputation for the delivery of high quality integrated health and social care services in accordance with recovery principles and strengths based practice.  

Denise is driven by her belief in working with clients across a range of support needs to ensure our services meet their aspirational wishes and needs.  Before joining Mind, Denise was General Manager Operations for Queensland mental health service Open Minds.

Mark Heeney​, Executive Director Housing Strategy

Mark Heeney​, Executive Director Housing Strategy

Mark HeeneyBA in Applied Science (disability studies), Dip Management

Mark has over 18 years’ experience in the mental health, disability and homelessness sector across metro and regional Australia and the United Kingdom. He is an NDIS housing and support aficionado backed with a passion in advocacy and research, especially in peer support and the co-designing of services.

Belinda McCullough, Executive Director Victorian Operations

Belinda McCullough, Executive Director Victorian Operations

Belinda McCulloughBelinda has over 25 years experience working in the mental health sector across clinical, government and now non-government sectors.  Belinda is a registered Occupational Therapist and holds a Masters of Family Therapy.  She has significant experience working across mental health services as a clinician, operational manager and manager of quality and governance systems.

Most recently, Belinda worked at the Department of Health and Human Services (DHHS) managing a range of projects including the coordination of mental health service’s response to COVID-19.  Prior to this, Belinda spent several years at NorthWestern Mental Health, Melbourne Health in quality and governance and as an operational manager at Orygen Youth Health. 

What Mind does

We support people experiencing mental health and wellbeing concerns to find help, hope and purpose in their lives.

Our team

Meet the team including our board and executive.

Media centre

For journalists and media organisations interested in mental health and related issues.

Publications

Mind publications provide insightful information related to the mental health sector.

Professional training

Mind is an industry leader in providing professional training in the mental health sector.

Research at Mind

Mind strives to provide high quality services based on evidence of what has been tried and tested.

How you can support our work

Support Mind and bring hope to people living with the impacts of mental ill-health.

Policy and advocacy

Enhancing inclusion for people seriously impacted by mental ill-health and psychosocial disability.