Delivering a range of family and carer services, Mind cares for carers.
Family and carer support services
Mind offers a range of family and carer services for those supporting a family member, friend or other loved one living with mental ill-health. They include:
Mind Carer Helpline - 1300 554 660 or email firstname.lastname@example.org - When you call our helpline, we will listen to you and provide you with advice on the best available options for your situation. The helpline is a great source of information, guidance and referral. Health professionals and other interested groups may also use this service to find out about supporting families and carers in the community.
Online carer forum - Accessed via Mind’s website, the online carer forum is a place where mental health carers can share information, experiences and offer each other support. Visit the Online Carer forum
Carer education - We know carers have a need for knowledge about mental health and how best to support their loved one. We provide carer education, led by experienced carers. The focus is on helping build your skills and resilience. Our training follows the Carer Life Course Framework, which maps supports across a continuum of caring and recovery. View the Carer education workshop calendar
Available at some locations
Counselling and peer support – A helpful starting point to better understanding, self-care, mapping supports and getting help. Sessions are delivered by supportive counselors and carer peer workers and are generally delivered as a brief intervention (1-3 sessions). To access, call the Carer Helpline.
Short term in-home respite – Having a skilled mental health worker provide additional support to your loved one can really assist you to take time out. You can choose how short term support could work for you – whether it is assistance with the everyday, community linkage or social support – we come to you. Contact the Carer Helpline to find out what is available to you.
Recreation days and events – We deliver a range of activities and events for carers and for consumers that are designed to increase connection, improve social and emotional wellbeing, and provide a break. Contact the Carer Helpline to find out what is available near you.
Support groups – Peer support and sharing of learned wisdom have been recognised by many families and carers as essential in their caring journey. Our varied groups aim to increase carers’ social connections, learning and self-care. For more information about the groups available and where they are located, contact the Carer Helpline on 1300 554 660.