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Recovery from mental ill-health is a diverse personal and social experience.

Community resources for families and carers

This list of resources has been developed to help families and carers find the support and the information they need.

National resources

Carer Helpline: 1300 554 660 (9am – 5pm).                                                                                                            Offers advice, counselling and help to find support for families and carers.

Carers Australia   www.carersaustralia.com.au  1800 242 636
Carers Australia is the national peak body representing carers in Australia. They work directly with associated state and territory organisations to provide programs that work.

The Carer Gateway  www.carergateway.gov.au 1800 422  737                                                                                  A Federal Government initiative, The Carer Gateway is a national online and phone service providing information and resources to support carers. The interactive service finder helps carers connect to local support services.

Commonwealth Respite and Carelink Centres    http://www9.health.gov.au/ccsd/index.cfm                             1800 052 222 (free call)
Carer information, support, respite, and emergency respite (24 hours).

SANE Australia Helpline   www.sane.org     1800 187 263
Information and referral line assisting people with a mental illness, their families and carers.

Family Drug and Alcohol Help    www.familydrughelp.sharc.org.au     1300 660 068 - 24 hours.   Family Drug Help offers a range of services designed to cater for you and your family's needs.

Centrelink  www.humanservices.gov.au/customer/themes/carers   13 27 17

Carer Payment.  Administered by Centrelink, this scheme supports people who are unable to work because of their caring role. AS well as a fortnightly payment, you may also be entitled to a pension concession card, rent assistance, telephone allowance, pharmaceutical allowance.

Carer Allowance. Administered by Centrelink, this scheme compensates for some of the costs associated with being the primary carer of someone with a mental illness.  No income or asset test exists for the Carer Allowance, and it can be paid in addition to the Carer Payment, or other Centrelink payments. 

 

Victoria

Carer Helpline: 1300 554 660 (9am – 5pm).                                                                                                             Offers advice, counselling and help to find support for families and carers. 

Carer Brokerage Funds (Victoria only)                                                                                                                       Area mental health services have access to funds designed to financially support carers to maintain their caring role.  Applications for this fund are generally through Case Managers.  These are generally one-off payments to alleviate a financial burden that has arisen as a result of caring.  Local guidelines apply.

 

 

South Australia

Carer Helpline: 1300 554 660 (9am – 5pm).                                                                                                              Offers advice, counselling and help to find support for families and carers.

Carers South Australia    www.carers-sa.asn.au   
For information about the Carer Support Program and Carer Support Groups please phone the Carer Advisory Service on 1800 242 636

 

Queensland

Carer Helpline: 1300 554 660 (9am – 5pm).                                                                                                              Offers advice, counselling and help to find support for families and carers.

 

For young people whose parent or other relative has a mental illness

There are a number of services available to children and young people who have a parent with a mental illness available on the following links:

www.youngcarers.net.au Young Carers Australia recognises that many children and young people (defined as up to twenty five years of age) are providing lots of support at home for a parent or other family member living with a mental health issue, or other health or disability issues. This website provides information for young people, families and professionals, and includes a section on education.

www.copmi.net.au  COPMI (Children of Parents with a Mental Illness) provides information for young people caring for a parent who has a mental illness and for people who care for and work with them. The overall aim of the Australian COPMI initiative is to promote better mental health outcomes for children (0 - 18 years) of parents with a mental health problem or disorder.

 
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