Mental Health and Wellbeing Locals support Victorians aged 26 years and over to get mental health and wellbeing treatment, care and support closer to home. All support is free, voluntary and easy to access, and you do not need a referral from your doctor to access help.

Walk-in consultations and in-person appointments are now available at the Melton Mental Health and Wellbeing Local during business hours, while telehealth and telephone support is available seven days per week. 

About Mental Health and Wellbeing Locals:

These services adopt a ‘how can we help’ and ‘no wrong door’ approach, to enable more people to access the support they need, including those who have previously been unable to find the right care and/or experienced barriers to accessing services.

People with co-occurring mental health and drug and alcohol challenges previously would often receive treatment from separate service providers addressing one issue, rather than receiving integrated care from a single provider.

Alongside Mind’s person-centred support services, people are able to access support from key regional health organisations, Aboriginal and Torres Strait Islander health organisations and a variety of other targeted support organisations including LGBTIQA+ support across all regions from Thorne Harbour Health.

Bringing together each partner organisation’s expertise means the Mental Health and Wellbeing Locals can provide specialised, informed and understanding support for the broadest range of people and local community needs.

At Mental Health and Wellbeing Local services, Mind provides psychosocial support to help people manage daily activities, rebuild and maintain connections, engage with education and employment, and participate fully in the community. These are supports which help people take positive steps in their recovery journey.

Mind is the lead provider of the Mental Health and Wellbeing Local in Melton (servicing Melton City), which is delivered in partnership with IPC Health, Western Health and Thorne Harbour Health.

This video is available in 12 languages including Arabic, Assyrian, Burmese, Dari, Dinka, English, Hakha Chin, Karen, Rohingya, Swahili, Tamil and Urdu and can be accessed via The Victorian Refugee Health website or YouTube channel.

Who are Mental Health and Wellbeing Local services for?

People aged 26 years and over who are experiencing mental illness or psychological distress, including those with co-occurring substance use issues.

The Mental Health and Wellbeing Local in Melton is funded by the Victorian and Federal governments.

How do I register for Mental Health and Wellbeing Locals?

All support is free, voluntary and easy to access – you do not need a referral from your doctor to access help.

The Mental Health and Wellbeing Local in Melton is open for walk-ins and appointments Monday – Friday from 10am to 4pm. 

Telehealth support is available Monday – Friday 10am to 8pm, and 10am to 4pm on weekends.

For free support in your local area call (03) 8732 3200 or visit www.betterhealth.vic.gov.au/mhwlocal 

If you need help in your language, call TIS National on 131 450 and ask for an interpreter, then ask to be connected to Local Service on 1300 375 330. 

Mental Health and Wellbeing Locals are not crisis services. In an emergency which is life-threatening or where there is immediate risk of harm to anyone, call Triple Zero (000). For 24-hour crisis support, call Lifeline on 13 11 14. Aboriginal and Torres Straits Islanders can also call 13 YARN on 13 92 76. 13 YARN is a 24/7 national crisis support telephone service staffed by Aboriginal and Torres Strait Islander peoples.

Why choose Mind for psychosocial support services?

Mind Australia provides individualised, evidence-based and recovery focused support to more than 11,000 people experiencing mental health and wellbeing concerns in Australia every year.

Mind partners with health, community, and government organisations to provide holistic support and a safe environment for people experiencing mental health and wellbeing concerns to live in the community.

Mind is one of the largest providers of community-managed psychosocial services in Australia with a range of residential, mobile outreach, centre-based and online services.

We are a leading employer of people with lived experience of mental ill-health, recognising their unique ability to connect with and motivate clients and guide recovery.

Contact details

223 Bridge Road, Cobblebank, 3338, VIC 
(03) 8732 3200  

Open for walk-ins and appointments
Monday – Friday from 10am to 4pm

Telehealth 
Friday 10am to 8pm, 10am to 4pm on weekends

Details

Funding types available

Free

Age range

26+