Mind offers many services fundable through the NDIS that are personalised to your needs.

If you are an NDIS participant, we can help you make the most of your plan and identify which services best match your NDIS funded Core Supports or Capacity Building budgets.

We also offer NDIS funded Therapeutic supports delivered by occupational therapists and psychologists.

We are a significant provider of Supported Independent Living services for people with NDIS packages funded for assistance with activities of daily living. We provide support in homes for people with mental health related disability and also have a few services for those with more complex needs. 

It's up to you and what's in your NDIS plan as to what mix of support services will be included in your service agreement with us. 

We can provide counselling, coaching and other support services through video or telephone link if required. Some services are delivered as outreach to you in your home or another location in the community.

Contact our customer service centre, Mind Connect on 1300 286 463 (1300 AT MIND) to discuss possible options.

Mind can arrange interpreters if English is not your first language.

Mind's Housing and support services 

Residential rehabilitation, long-term social housing (The Haven Foundation) and housing with complex support (Specialist Disability Accommodation) – funded by NDIS packages. 

Mind Australia provides a number of high-quality Housing and support services for people with significant mental health and wellbeing concerns to find help, hope and purpose in their lives. 

We are one of the leading specialist community housing providers in Australia for people experiencing a psychosocial disability, and we are a registered NDIS provider, entrusted to deliver federal and state government services. 

Find out more about Mind's Housing and support.

Counselling, coaching and peer support 

Mental health practitioners, counsellors and peer educators provide you support, which can be delivered as an outreach service, or from one of our Mind Centres for Mental Health and Wellbeing.

Learn skills and get advice to help you live the life you want.

We can offer:

  • mental health coaching to help you achieve your life goals
  • counselling – for individuals and families
  • health and wellbeing education and coaching
  • tenancy advice and linkage with housing services
  • linkage with employment and vocational support services
  • specialised support coordination
  • NDIS advice and planning. 

Our team includes people who have been through their own recovery journey and faced similar challenges and who can share their learnings and insights with you (and your family and other carers too).

Call Mind Connect on 1300 286 463 (1300 AT MIND) for more information on any of our counselling and coaching and peer support services. Some services are available via video link or telephone if you prefer not to come into a centre - or we can come to you.

Note: If you are not an NDIS participant, you can purchase these services by direct fee, but you will still need to establish a service agreement with Mind.

Specialised assessment and behaviour support 

At Mind, we have 40 years' experience in supporting people with severe mental illness and cognitive impairment, as well as their families and other carers.

We can provide holistic assessment, intervention, positive behaviour support and care planning to people with very complex needs. We promote skill development, and positive risk taking and behaviour, helping the person to become an engaged, contributing member of their community. We can also provide training to other carers in relation to positive behaviour support.

To enquire about this service, please call our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND).

NDIS Support Coordination 

Get the support you need to live life your way

NDIS Support Coordination and Specialist Support Coordination services are now proudly delivered by One Door Mental Health, a subsidiary of Mind Australia.

With over 40 years’ experience supporting people with mental health challenges, One Door is a trusted specialist in the sector.

Services tailored specifically for you

One Door Support Coordination - our mental health professionals can help you:

  • navigate the NDIS and make the best use of your supports in your plan 
  • understand your goals and identify the supports you need to achieve them
  • connect with a wide range of NDIS supports, community, mainstream and other government services.

Specialist Support Coordination - Provides a higher level of support if your circumstances are more complex and require specialist assistance.

NDIS Psychosocial Recovery Coaching (One Door) - Works in partnership with you and your support network to help you build resilience, develop skills, and increase your capacity for independent living. Find out more about this service here.

Now Supporting Communities Across Australia

NDIS Support Coordination is delivered by our subsidiary One Door Mental Health in multiple regions across Australia. Wherever you are on your NDIS journey, our team is here to help you get the most out of your plan.

Get Started

To learn more call Mind Connect on 1300 286 463 or send us a message. One Door experienced Support Coordinators will take the time to understand your goals and identify the right mix of paid supports, informal supports, and community resources to help you.

Alternatively, you can visit: onedoor.org.au – Support Coordination