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Mind Australia and The Haven Foundation will build a new 12-unit residence in Torquay, Victoria, for people living with mental health and wellbeing challenges. 

The development – part of the Homes Victoria $5.3 billion Big Housing Build – will provide high quality, long-term housing with support for 12 people from the Surf Coast community so that they can work on their mental health recovery and live life to the fullest. 

Haven residences feature one-bedroom self-contained homes with a main bedroom, built-in wardrobe, bathroom, kitchen and eating area, European laundry, lounge room and outdoor courtyard or balcony within a multi-unit property. 

Haven Torquay will also feature shared indoor and community living and lounge areas, kitchen, meeting spaces and overnight facilities on-site for Mind Australia’s around-the-clock specialist mental health support staff. 

This integrated social housing and support service is a partnership between Mind and community housing provider The Haven Foundation – a subsidiary of Mind. 

Mind CEO Gill Callister said Haven residences enable people experiencing mental health and wellbeing challenges to live with independence. 

“Mind and The Haven Foundation are very proud of the six residences we have already established in different towns and cities across Victoria, with another nine under construction,” Ms Callister said. 

“The provide essential safe and caring support for people in the local community who can otherwise struggle to manage their mental health and reach their full potential. 

“We are grateful to the Victorian government for its commitment to this model of housing with support. It is enabling people in communities across Victoria to get the support they need to live with independence and purpose.” 

There are currently six Haven residences in Victoria located in Frankston, South Yarra, Highton, Epping, Laverton and Mooroopna.  

A further five are currently being built in Drouin, Ballarat, North Bendigo, Seymour and Pakenham (applications for these residences are now open). Eight more residences in Kilmore, Colac, Frankston, Corio, Sunbury, Wodonga, Wonthaggi and Traralgon were also announced by the Victorian government in June 2023

Planning is underway for the first Haven residence in South Australia and the New South Wales Labor government has also committed to building the first three Haven residences in the state – with the first to be built on the Central Coast

The Haven Foundation residences are of high quality design and build and in each location we work hard to blend them harmoniously into their neighbourhood.
- Mark Heeney, Executive Director Housing Strategy, Mind Australia

Mark Heeney, Mind Executive Director of Housing Strategy, said The Haven Foundation will work closely with neighbours and the local community in Torquay in the lead-up to construction commencing. 

“The Haven Foundation residences are of high quality design and build and in each location we work hard to blend them harmoniously into their neighbourhood,” Mr Heeney said. 
“We are letterboxing and doorknocking in the coming days to tell local residents more about the residence and to discuss any concerns. When we’re close to the site being finished we invite our neighbours close by to have a look, meet the staff, and introduce the team leader and service manager on site so neighbours have a point of contact. 

“We are very proud of the way our existing residences have peacefully integrated into their local communities to provide this much needed housing with support. 

Haven residents receive Housing with support services for assistance with activities of daily living which are funded by their NDIS packages. Mind’s qualified and experienced staff provide support for residents. 

Mind staff include peer practitioner who use their own lived experience of mental health and wellbeing challenges to connect with clients and inspire their recovery journey. 

The Haven Foundation and Mind also promote and support the involvement of family, friends and other carers in the lives of residents, as appropriate to each person’s needs. 

A construction date for Haven Torquay is yet to be confirmed. 

If you would like more information about Mind services, please contact us by submitting a form via Mind Connect or phone: 1300 286 463. 

If this article raises concerns for you, please call Lifeline on 13 11 14. Aboriginal and Torres Straits Islanders can also call 13 YARN (13 92 76) a 24/7 national crisis support telephone service staffed by Aboriginal and Torres Strait Islander peoples. 
If you would like more information, please contact us.

1300 286 463 
[email protected]