Loddon Mallee Mental Health and Wellbeing Connect supports family members, carers, kin and supporters of people with mental health and/or substance use challenges. 

The service is delivered in partnership between Mind Australia and Mallee Family Care. 

About the service 

The Connect centre is a warm and welcoming space that provides people with the vital networks they need to keep caring for their loved one while still looking after their own wellbeing.

Families, carers, kin and supporters of all ages and backgrounds are welcome.

Support is free and no referral is needed to access a Connect centre. 

 The staff at Loddon Mallee Mental Health and Wellbeing Connect also have a lived experience of supporting someone with mental health and/or substance use challenges. They can relate to your experience and provide informed support.

They can listen and connect you to tailored information, resources, advocacy, counselling, individual and group based support, and access to brokerage funds through Tandem’s Carer Support Fund.

Loddon Mallee Mental Health and Wellbeing Connect is also a great place to make new social connections.

Services are available through walk-in, phone, online and outreach services. Walk-in services are available at 103 Wills Street Bendigo, VIC 3550 and 122 Ninth Street Mildura, VIC 3500.

This service is funded by the Department of Health

Who is the service for? 

Loddon Mallee Mental Health and Wellbeing Connect is for family members, carers, kin and supporters of all ages and backgrounds who are living in the Buloke, Campaspe, Central Goldfields, Gannawarra, Greater Bendigo, Loddon, Macedon Ranges, Mildura, Mount Alexander and Swan Hill local government areas. 

How do I access the service? 

To find out more about Loddon Mallee Mental Health and Wellbeing Connect, call 1800 979 730 or email [email protected] .   

You do not need a Medicare card or a referral to access this free support.  

Why choose Mind and Mallee Family Care for family and carer supports? 

Mind Australia 

Mind Australia supports people experiencing mental health and wellbeing concerns to find help, hope and purpose in their lives. 

We have been providing mental health and wellbeing support to people, and their families, friends and carers, for more than 45 years.  

We understand that every individual’s journey to a life of meaning and purpose is unique, which is why our services are flexible and offer genuine choice and control. 

Some of our family members, carers, kin and support staff have their own experience caring for someone with mental ill-health.  

We are a leading employer of people with lived experience, recognising their unique ability to connect with participants. 

Mallee Family Care 

Mallee Family Care is a leading human service provider, supporting the communities of north-west Victoria and far-west New South Wales. The organisation aims to achieve positive outcomes for vulnerable children, young people, adults, and families facing various forms of disadvantage.   

Established in 1979, Mallee Family Care now delivers an extensive range of over 70 programs and services. These services include, children's and family counselling, mental health support, financial counselling, legal advice, early years support, foster care, National Disability Insurance Scheme (NDIS) and more.  

Mallee Family Care acknowledges the importance of providing services through qualified professionals and individuals who have a lived experience, enabling them to understand the unique pressures and circumstances specific to those in need of support. 

Staff are always so available for conversation and they always validate that whatever I’m feeling is OK. They remind me that my needs matter too.
– A Connect centre service user

Contact details

Loddon Mallee, VIC 
1800 979 730  
[email protected]


Funding types available


Age range

All ages

If this article raises concerns for you, please call Lifeline on 13 11 14. Aboriginal and Torres Straits Islanders can also call 13 YARN (13 92 76) a 24/7 national crisis support telephone service staffed by Aboriginal and Torres Strait Islander peoples. 
If you would like more information, please contact us.

1300 286 463 
[email protected]