Supported Independent Living services

Live your way. With the support you need to live life to the fullest.

With 40 years’ experience of helping people to achieve a better life, Mind provides high quality Supported Independent Living services in your home.

Our qualified staff are skilled at working in partnership with residents and the important people in their lives; both one-to-one and in group settings.

We help build personal skills and confidence, while fostering a positive sense of community.

At Mind, we recognise that each individual's journey to a better life is best achieved with the support and friendship of others...hence our focus on creating supportive peer relationships between residents.

We flex to what each person wants in order to achieve independence and a better life. We will work with you on your goals as set out in your NDIS plan. Examples of the kind of support residents typically seek includes help with:

decision making, daily planning and budgeting
building skills for shopping and cooking for healthy eating
written communication and filling in forms
specialised behaviour support
maintaining a household
developing and maintaining connections with family and friends.

Every resident has their own program of support, depending on what they need to be able to live the life they want.

And every resident gets the benefits of the group activities and the supportive community they help build.

Call our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND) for a personalised quote.

Different options to suit different needs

Mind's Supported Independent Living services are designed around the needs of three distinct customer groups:

People with psychosocial disability support needs
People with dual disability support needs
People looking for a model where family members are closely involved

Each resident will have their individual program of support, depending on what they need to live the life they want. And there are three categories of service level to choose from:

Lower needs - offering daily support

Standard needs - offering daily support with staff on-site 24/7 (sleepover model)

Higher needs - offering intensive daily support including nighttime and specialised behaviour support

Mind is a registered NDIS provider.

A high quality model

Ours is a high quality model of service, backed by years of experience.

Mind provides support that is:

person centred
family inclusive
recovery focused
evidence based

We are guided by the following principles. We:

acknowledge the uniqueness of each individual
promote the rights, dignity and expectation of respect for every person
focus on providing real choices
monitor and evaluate recovery
ensure culturally sensitive practice, and
promote partnership and communication.

How to access these services

Our first step is to understand your needs.

Call our Mind Connect on 1300 286 463 and our specialist team will ask you a few questions to establish if your needs meet the requirements to access NDIS funded Supported Independent Living.

Depending on where you live, Mind can also offer specialised behaviour support, if required.

Short term accommodation

Mind schedules short-stay breaks, called Recovery Retreats, at selected locations, varying from a minimum of three (3) days/nights and up to seven (7) days/nights at a time.

This option includes accommodation, food, help with daily living and personal care, and support to participate in activities.

Support staff are available 24/7 and the level of support provided can be tailored to individual needs.

Call our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND) to find out what short stay breaks are coming up.