Mind the Gap

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Psychological injuries in the workplace are crippling employees and employers alike. Compared to other claim types, serious mental health-related compensation claims cost over $40,000 more than other claims, and lead to over 25 weeks more time off per claim. The number of claims is rising nationwide, representing 15% of all claims in some jurisdictions. And despite the best efforts of return-to-work specialists, the workers’ compensation system creates gaps, which can exacerbate injuries before they are treated, and damage trust between employee and employer.

Mind the Gap is your WHS Team’s new best friend. We provide 1:1 emotional support and coaching to employees during the period of greatest stress – the insurer investigation prior to claim acceptance. We take the pressure of juggling dual roles from return-to-work specialists, easing the experience of the employee, and acting swiftly to mitigate the risk of long-term absence and harm.

Best of all, support is provided by a professional peer practitioner, who has experienced this complex system themselves. They offer a humanity that is sorely lacking in the compensation system, serving as the foundation for trust and return to work. We are the experts in helping people in the most difficult situations – both your employees, and your WHS team members.