13 July 2022

By Denise Cumming, Mind Australia Executive Director (QLD, WA, SA)

Mind’s NDIS Support Coordination services can help you get the supports you need to live life your way.  

The introduction of the National Disability Insurance Scheme (NDIS) was the first opportunity for many Australians with mental health and wellbeing concerns to purchase support that offered them help, hope and purpose – a chance to live independently and participate in the community. 

But navigating the complexities of the system can be challenging, which is why helping people get the most out of their NDIS package has become an important part of our work at Mind Australia.  

Getting the right support is complicated and that’s where our NDIS Support Coordination comes in. 

Mind is a recognised name in NDIS Support Coordination. We have years of experience providing psychosocial support services to people through the NDIS and since 2017, have provided NDIS support coordination to more than 1500 people across Australia. It has given us the expertise to understand the intricacies of the system and make things easier for clients, their families and carers. 

The same skills that we use to support people to get the most out of life are the skills we use to help people get the most out of their NDIS package. Our NDIS Support Coordinators determine what is important to people and work to build the mix of supports and connections needed for them to achieve their goals. 

Our NDIS Support Coordinators can help you to: 

  • understand your goals and find the services you need to achieve them  
  • develop service agreements with providers 
  • manage bookings and payment of invoices depending on your NDIS plan. 

Mind offers two types of NDIS support coordination:  

  • support coordination - where we empower you to navigate the NDIS and find choice and control over your support services 
  • specialist support coordination – where team members qualified and experienced in working with people who need a higher level of assistance help to overcome complex barriers in implementing NDIS plans and accessing appropriate supports. 

Mind remains committed to NDIS Support Coordination services and encourages people with NDIS packages, their families and carers to reach out to our Mind Connect help line to find out more about how we can help you find the right support to meet your unique needs. 

Our NDIS Support Coordination services are delivered in Queensland, Victoria and South Australia. 

Call Mind Connect on 1300 286 463 (1300 AT MIND) or send us a message via the Mind website at mindaustralia.org.au  

If this article raises concerns for you, please call Lifeline on 13 11 14. Aboriginal and Torres Straits Islanders can also call 13 YARN (13 92 76) a 24/7 national crisis support telephone service staffed by Aboriginal and Torres Strait Islander peoples 

Psychosocial supports – like the kind provided by Mind Australia – help people with mental health and wellbeing issues manage daily activities, rebuild and maintain connections, engage with education and employment, and participate fully in the community. These are supports which help people take positive steps in their recovery journey.