Step Thru Care - Great South Coast, Victoria

Step Thru Care provides low, moderate and high intensity mental health support for people living in Victoria’s Great South Coast.  

This program is aligned with a stepped care approach; this means that as the client’s needs change, so does the level of care and support offered to them. These supports can be delivered using a blended approach to address co-occurring alcohol and other drug, and mental health support needs, or they can be delivered independently to encourage a holistic client centred approach.  

About Step Thru Care: 

The Step Thru Care Partnerships Mental Health and Alcohol and Other Drug service sees a number of organisations working together to provide integrated care for individuals. These organisations include: Mind Australia (lead agency), Western Regional Alcohol and Drug Centre, Portland and District Health, Brophy Family and Youth Services and genU. 

Step Thru Care offers the following services: 

• Psychological therapy 
• Care coordination 
• Low-intensity mental health support 
• Brief intervention support for young people 
• Alcohol and other drug services. 
   

Who is Step Thru Care for? 

Level 1 and 2: Low Intensity Mental Health Services: 

• Eligibility Criteria: People at risk of mental health issues or with mild mental health issues. 

Level 3: Structured Psychological Therapies: 

• Eligibility Criteria: People with moderate mental health issues, people who have attempted, or are at risk of, suicide or self-harm where access to other services is not available or appropriate. 

Level 4: High Intensity Mental Health Treatment and Care Coordination: 

• Eligibility Criteria: People with severe and/or complex mental health issues who are not accessing other acute services. 

How do I register my interest in Step Thru Care? 

Level 3 and 4 Mental Health Referrals: 

• Self referrals - Mind Australia: 1300 286 463 
• GP referrals – Mind Australia: [email protected] 

Level 1 and 2 Mental Health Referrals: 

• Self referrals: 1300 558 368 / [email protected] 

Alcohol and other drug referrals 

• WRAD Health (servicing Warrnambool, Moyne and Corangamite): 03 5564 5777 / [email protected] 
• Portland District Health (servicing the LGA of Glenelg Southern Grampians areas): 03 5521 0350 / [email protected] 
• Brophy Family and Youth Services (referrals are received directly from schools.)  

Referral documents (to be completed by organisations and GPs) 

• Step Thru Care referral form (PDF 162 KB)
• Step Thru Care offline referral form (PDF 244 KB)
• Step Thru Care referral form (Word 51 KB)
• Step Thru Care offline referral form (Word 47 KB) 

Why choose Mind for sub-acute support? 

Mind Australia provides individualised, evidence-based and recovery focused support to more than 11,000 people experiencing mental health and wellbeing concerns in Australia every year. 

Mind partners with health, community, and government organisations to provide holistic support and a safe environment for people experiencing mental health and wellbeing concerns to live in the community. 

Mind is one of the largest providers of community-managed psychosocial services in Australia with a range of residential, mobile outreach, centre-based and online services. 

We are a leading employer of people with lived experience of mental ill-health, recognising their unique ability to connect with and motivate clients and guide recovery.