Mind offers many services fundable through the NDIS that are personalised to your needs.

If you are an NDIS participant, we can help you make the most of your plan and identify which services best match your NDIS funded Core Supports or Capacity Building budgets.

We also offer NDIS funded Therapeutic supports delivered by occupational therapists and psychologists.

We are a significant provider of Supported Independent Living services for people with NDIS packages funded for assistance with activities of daily living. We provide support in homes for people with mental health related disability and also have a few services for those with more complex needs. 

It's up to you and what's in your NDIS plan as to what mix of support services will be included in your service agreement with us. 

We can provide counselling, coaching and other support services through video or telephone link if required. Some services are delivered as outreach to you in your home or another location in the community.

Contact our customer service centre, Mind Connect on 1300 286 463 (1300 AT MIND) to discuss possible options.

Mind can arrange interpreters if English is not your first language.

NDIS price guide cover

Mind NDIS-funded services 2022-23 price list

Mind's Housing with support services

Mind's Housing with support services

Residential rehabilitation, long-term social housing (The Haven Foundation) and housing with complex support (Specialist Disability Accommodation) – funded by NDIS packages. 

Mind Australia provides a number of high-quality Housing with support services for people with significant mental health and wellbeing concerns to find help, hope and purpose in their lives. 

We are one of the leading specialist community housing providers in Australia for people experiencing a psychosocial disability, and we are a registered NDIS provider, entrusted to deliver federal and state government services. 

Find out more about Mind's Housing with support.

Counselling, coaching and peer support

Counselling, coaching and peer support

Mental health practitioners, counsellors and peer educators provide you support, which can be delivered as an outreach service, or from one of our Mind Centres for Mental Health and Wellbeing.

Learn skills and get advice to help you live the life you want.

We can offer:

  • mental health coaching to help you achieve your life goals
  • counselling – for individuals and families
  • health and wellbeing education and coaching
  • tenancy advice and linkage with housing services
  • linkage with employment and vocational support services
  • specialised support coordination
  • NDIS advice and planning. 

Our team includes people who have been through their own recovery journey and faced similar challenges and who can share their learnings and insights with you (and your family and other carers too).

Call Mind Connect on 1300 286 463 (1300 AT MIND) for more information on any of our counselling and coaching and peer support services. Some services are available via video link or telephone if you prefer not to come into a centre - or we can come to you.

At Mind centres you can also enquire about our Recovery Retreat short-stay breaks.

Note: If you are not an NDIS participant, you can purchase these services by direct fee, but you will still need to establish a service agreement with Mind.

Specialised assessment and behaviour support

Specialised assessment and behaviour support

At Mind, we have 40 years' experience in supporting people with severe mental illness and cognitive impairment, as well as their families and other carers.

We can provide holistic assessment, intervention, positive behaviour support, care planning and support coordination to people with very complex needs. We promote skill development, and positive risk taking and behaviour, helping the person to become an engaged, contributing member of their community. We can also provide training to other carers in relation to positive behaviour support.

To enquire about this service, please call our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND).

NDIS Support Coordination

NDIS Support Coordination

Making your NDIS support work for you

Mind Australia’s NDIS Support Coordination services can help you get the support you need to live life your way.

The introduction of the National Disability Insurance Scheme (NDIS) was the first opportunity for many Australians with mental health and wellbeing concerns to purchase support that offered them help, hope and purpose – a chance to live independently and participate in the community. 

These NDIS packages provide access to psychosocial support - like the kind provided by Mind Australia. Psychosocial support helps people manage daily activities, rebuild and maintain connections, engage with education and employment, and participate fully in the community. These supports help people take positive steps in their mental health recovery journey. 

But navigating the complexities of the system can be challenging, which is why helping people get the most out of their NDIS package has become an important part of our work at Mind Australia.  

Getting the right support is complicated and that’s where our NDIS Support coordination comes in. 

Mind offers two types of NDIS support coordination:  

  • support coordination - where we empower you to navigate the NDIS and find choice and control over your support services 
  • specialist support coordination – where team members qualified and experienced in working with people with dual disabilities (psychosocial and physical) can help you overcome barriers in accessing NDIS services, and negotiate specialist support for your complex support needs. 

Who is NDIS Support Coordination for?  

NDIS Support Coordination provides support to people with NDIS packages seeking to understand which services they require to take positive steps in their mental health recovery journey. We can help you get the best out of your NDIS plan. Our NDIS Support Coordinators can help you to: 

  • understand your goals and find the services you need to achieve them  
  • develop service agreements with providers 
  • self-advocate for the supports you need and navigate NDIS plan reviews. 

Our NDIS Support Coordination services are delivered in Queensland, Victoria and South Australia. 

How do I register my interest for NDIS Support Coordination? 

For more information, or to start the process of establishing a service agreement for support coordination, contact Mind Connect on 1300 286 463 or send us a message via the Mind website at mindaustralia.org.au  

We will seek to really understand your goals and explore what supports you need to achieve them. These may include paid services, activities available to anyone in the community, and identifying friends and family who can be part of your support system. 

Your Mind NDIS Support Coordinator can help you make the most of your NDIS plan and assist you through the NDIS plan review process. 

Why choose Mind for NDIS Support Coordination? 

Mind is a recognised name in NDIS Support Coordination. We have years of experience providing psychosocial support services to people through the NDIS and since 2017, have provided NDIS support coordination to more than 1500 people across Australia. It has given us the expertise to understand the intricacies of the system and make things easier for clients, their families and carers. 

The same skills that we use to support people to get the most out of life are the skills we use to help people get the most out of their NDIS package. Our NDIS Support Coordinators determine what is important to people and work to build the mix of supports and connections needed for them to achieve their goals.

What do our NDIS Support Coordination clients say?  

“I came to Mind to get some support. I was unsure how I was going to get better and if these supports were going to help me, but working with Josephine (Mind Support Coordinator and Community Mental Health Practitioner) I have become more comfortable and I’ve been able to try new things and get out in the community.” - Laura

Read Laura’s story here 

Recovery Retreats

Recovery Retreats

We offer short-stay breaks at lovely locations, offering respite from your every day. 

These are provided as flexible, high quality support packages including accommodation, food, help with daily living and personal care, and support to participate in activities.

Ranging from 1 - 14 days/nights at a time, these short stays deliver high quality 24/7 support tailored to your needs, with a focus on recreational activities and learning workshops.

Fundable as Short Term Accommodation under the NDIS, this service is also available to those with other funding packages.

To speak to someone about this service and get a quote, call our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND).

NDIS service

The Haven Foundation: integrated social housing and support - HAVEN SOUTH YARRA

South Yarra
More information about The Haven Foundation: integrated social housing and support - HAVEN SOUTH YARRA