NDIS services

Mind offers many services fundable through the NDIS that are personalised to your needs.

If you are an NDIS participant, we can help you make the most of your plan and identify which services best match your NDIS funded Core Supports or Capacity Building budgets.

We also offer NDIS funded Therapeutic supports delivered by occupational therapists and psychologists.

We are a significant provider of Supported Independent Living services for people with NDIS packages funded for assistance with activities of daily living. We provide support in homes for people with mental health related disability and also have a few services for those with more complex needs.

It's up to you and what's in your NDIS plan as to what mix of support services will be included in your service agreement with us.

We can provide counselling, coaching and other support services through video or telephone link if required. Some services are delivered as outreach to you in your home or another location in the community.

Contact our customer service centre, Mind Connect on 1300 286 463 (1300 AT MIND) to discuss possible options.

Mind can arrange interpreters if English is not your first language.

Mind NDIS-funded services 2021-22 price list

Housing and support solutions

Mind offers residential-based support services in safe, home-like environments.

Supported independent living services are delivered in shared housing to adults with NDIS packages funded for assistance with activities for daily living. Mind provides support to those living in Specialist Disability Accommodation and other shared housing types. Tenancy arrangements are managed by a separate agency. Find out more about our Supported Independent Living services.

Individualised Living Options is a new, highly flexible support item funded through the NDIS, which ensures people are not limited to disability homes. The support model is highly individualised and the participant is able to combine formal and informal supports. Mind can assist those eligible to explore and design the package of supports that best suit their needs.

Short term supported accommodation is available at many residences where Mind provides support as well as other accommodation settings.

Medium term supported accommodation in a Mind-managed site is an option funded by the NDIS for those who require transitional housing while they wait for their permanent home to be ready to move in.

Contact our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND) to discuss your needs.

Counselling, coaching and peer support

Mental health practitioners, counsellors and peer educators provide you support, which can be delivered as an outreach service, or from one of our Mind Centres for Mental Health and Wellbeing.

Learn skills and get advice to help you live the life you want.

We can offer:

mental health coaching to help you achieve your life goals
counselling – for individuals and families
health and wellbeing education and coaching
tenancy advice and linkage with housing services
linkage with employment and vocational support services
specialised support coordination
NDIS advice and planning.

Our team includes people who have been through their own recovery journey and faced similar challenges and who can share their learnings and insights with you (and your family and other carers too).

Call Mind Connect on 1300 286 463 (1300 AT MIND) for more information on any of our counselling and coaching and peer support services. Some services are available via video link or telephone if you prefer not to come into a centre - or we can come to you.

At Mind centres you can also enquire about our Recovery Retreat short-stay breaks.

Note: If you are not an NDIS participant, you can purchase these services by direct fee, but you will still need to establish a service agreement with Mind.

Specialised assessment and behaviour support

At Mind, we have 40 years' experience in supporting people with severe mental illness and cognitive impairment, as well as their families and other carers.

We can provide holistic assessment, intervention, positive behaviour support, care planning and support coordination to people with very complex needs. We promote skill development, and positive risk taking and behaviour, helping the person to become an engaged, contributing member of their community. We can also provide training to other carers in relation to positive behaviour support.

To enquire about this service, please call our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND).

Support coordination

Mind can help you get the best out of your NDIS plan. Your support coordinator will link you to a range of services and providers and can manage your service agreements with them.

To establish a service agreement with Mind for support coordination:

call our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND)
visit the Mind centre nearest you.

Find out more about our s upport coordination services.

Recovery Retreats

We offer short-stay breaks at lovely locations, offering respite from your every day.

These are provided as flexible, high quality support packages including accommodation, food, help with daily living and personal care, and support to participate in activities.

Ranging from 1 - 14 days/nights at a time, these short stays deliver high quality 24/7 support tailored to your needs, with a focus on recreational activities and learning workshops.

Fundable as Short Term Accommodation under the NDIS, this service is also available to those with other funding packages.

To speak to someone about this service and get a quote, call our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND).

NDIS service