NDIS services

Mind offers many services fundable through the NDIS that are personalised to your needs.

If you are an NDIS participant, we can help you make the most of your plan and identify which services best match your NDIS funded Core Supports or Capacity Building budgets.

We also offer Therapeutic supports such as occupational therapists and psychologists.

We are a significant provider of Supported Independent Living services for people with mental health related disability and dual disability, particularly in Victoria but with more sites soon available in Queensland and other areas.

We have lots of options within our main service types for you to 'pick and mix'. You don't have to use all service types, but we do think together they provide a comprehensive approach to mental health and wellbeing - and can help you achieve a better life.

It's up to you and what's in your NDIS plan as to what mix of support services will be included in your service agreement with us.

If you want a service included which is not listed here, or have moved to an area where the NDIS has not yet fully rolled out, please call our customer service centre, Mind Connect on 1300 286 463 (1300 AT MIND) to discuss possible options.

We can provide counselling, coaching and other support services through video or telephone link if required.

Mind can arrange interpreters if English is not your first language.

Centres for mental health and wellbeing

A Mind Centre for Mental Health and Wellbeing is a 'one-stop-shop' where you can access a whole range of services and activities delivered by specialised practitioners, some of whom have experienced recovery themselves and who can share their learnings and insights with you (and your family and other carers too).

Learn the skills and get the support to live the life you want.

You might choose a little bit of support or a range of supports. We can help you explore and find the right mix for you. Our mix of services may vary a little from centre to centre, but generally we offer:

coordination of supports
specialised assessments (e.g. by an occupational therapist or psychologist)
behavioural intervention and management
mental health coaching to help you achieve your life goals
counselling - for individuals and families
help to build your skills for daily living
Mind Recovery College™ health and wellbeing education
tenancy advice and linkage with housing services
linkage with employment and vocational support services
support for family, friends and carers
NDIS advice and planning.

At Mind centres you can also enquire about our Help at home and in the community support services and Connect Up group recreation and leisure activities (a great way to have fun while meeting people).

Some services are available via video link or telephone if you prefer not to come into a centre.

Find out more about our centres for mental health and wellbeing.

Note: If you are not an NDIS participant, you can purchase these services by direct fee, but you will still need to establish a service agreement with Mind.

Specialised assessment and behaviour support

At Mind, we have 40 years' experience in supporting people with severe mental illness and cognitive impairment, as well as their families and other carers.

We can provide holistic assessment, intervention, positive behaviour support, care planning and support coordination to people with very complex needs. We promote skill development, and positive risk taking and behaviour, helping the person to become an engaged, contributing member of their community.

To enquire about this service, please call our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND).

Support coordination

Mind can help you get the best out of your NDIS plan. Your support coordinator will link you to a range of services and providers and can manage your service agreements with them.

To establish a service agreement with Mind for support coordination:

call our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND)
visit the Mind centre nearest you.

Find out more about our s upport coordination services.

Help at home and in the community

The day-to-day support to help you get on with your life.

Your Mind worker comes to you to help you build skills and confidence in practical daily life activities.

You decide what you want help with, when you need it, and for how long you need this assistance.* Examples of the kinds of things you can ask for help with include:

meal planning, shopping and cooking
budgeting and managing day-to-day tasks
managing and supporting you with appointments and activities (doctors, social workers, Centrelink, etc.)
supporting you on social outings and recreation activities
learning to use public transport and building confidence to get out on your own
social support and encouragement.

Find out how to establish a service agreement with Mind for this service by:

contacting our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND)
visiting the Mind centre nearest you.

Connect Up group recreation and leisure activities

Mind's Connect Up group recreation and leisure activities are all about getting you back into the world and back into your community. Make new friends, follow your interests and start to enjoy getting active!

Even something simple like having a coffee in a cafe or walk in the park can be a great start to building a better life.

The Connect Up activities you purchase can be tailored to suit your pace and interests.

You can also help us decide which activities we'll run in your area. We will ask you about what you like to do or would like to try, and if enough people also want this activity, we'll organise it!

Currently we operate a range of activities, such as:

coffee afternoons at friendly cafes, or picnics in the park
art, or creative writing classes
going to the movies, plays or sporting events
going to the beach, fishing or hiking
going to the gym, or an exercise or swim class
joining a walking or running group
music and singing
cooking classes.

Find out about this service by:

contacting our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND)
visiting the Mind centre nearest you.

Connect Up group recreation and leisure activities can be purchased through an NDIS support package. If you are not an NDIS participant, you can still purchase Connect Up activities by direct fee.

Supported independent living services

For people in shared housing who want to be free to live as they choose, but have someone to help them if necessary. There are also organised activities to help you develop skills and promote confidence in your ability to manage your life. Tenancy is managed separately.

Mind's supported independent living services can be purchased through an NDIS support package. If you are not an NDIS participant, you can still purchase this support by direct fee, to be negotiated depending on the particular circumstances and location.

Contact our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND) to discuss your needs.

Find out more about our supported independent living services.

Recovery retreats

We offer short-stay breaks at lovely locations, offering respite from your every day.

These are provided as flexible, high quality support packages including accommodation, food, help with daily living and personal care, and support to participate in activities.

Ranging from 1 - 14 days/nights at a time, these short stays deliver high quality 24/7 support tailored to your needs, with a focus on recreational activities and learning workshops.

Fundable as Short Term Accommodation under the NDIS, this service is also available to those with other funding packages.

To speak to someone about this service and get a quote, call our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND).

NDIS service